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Strategy #9 [Retention & Referral Phase]
Strategy #9 [Retention & Referral Phase]: Using great instructional design and student onboarding experiences helps to further build your relationship and trust with your students. Always begin with a “Start Here” module giving an overview of your entire program, what students can expect from full participation, how much time to dedicate each day/week and what typical results are from those who engage the process. If your program includes a companion Facebook group, reiterate the community guidelines, provide the link to join and give a schedule of typical weekly post prompts to orient them to your group’s engagement practices.
Pro Tip: Include the graphic banner of your Facebook group to help your students get visually oriented to confirm they are in the right place on Facebook prior to joining.
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